I am now on holiday until August 30th. I have some access to emails and am happy to take phone calls. Orders received during this period will be processed on my return.

Terms and Conditions

The following Terms & Conditions relate to the web site provided by 'Made By LGM' (also referred to as 'the web site' in these terms and conditions) . 

Access and use of the 'Made By LGM' website is subject to the following terms and conditions (the "Terms and Conditions") and to all applicable laws. By accessing the Site, the user accepts, without limitation or qualification, the Terms and Conditions below.

Conditions Of Service

Acceptance Of The Terms & Conditions

By making a purchase or using a service provided by the web sites, the customer is accepting these terms and conditions in full. These Terms and Conditions may be amended at any time by updating this web page. Since users are bound by these Terms and Conditions, periodical visits should be made, by clicking the Terms & Conditions hyperlink at the bottom of all of the Web pages.

General

Use of the Site is at the users' own risk. The copyright holders make no warranties or representations as to its accuracy and; specifically disclaim any liability or responsibility for any errors or omissions in the content of the Site. The copyright holders, nor any other party involved in creating, producing, or delivering the Site, are liable for any direct, incidental, consequential, indirect, or punitive damages arising out of users' access to, or use of, or inability to use or access, the Site. Without limiting the foregoing, everything on the Site is provided "as is" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Features and specifications of products described or depicted on the Site are subject to change at any time without notice. The copyright holders assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect, the user's computer equipment or other property on account of access to, use of, or browsing in the Site or the downloading of any materials, data, text, images, video, or audio from the Site. The copyright holders are not responsible for the content of any site linked to or from the Site. Linking to any other site is entirely at the user's own risk. While links may be provided on this Site to other sites, the inclusion of such links is for convenience only and should not be interpreted as an endorsement of the owner/sponsor of the site or the content of the site. All warranties express and implied, as to the accuracy, validity, and legality or otherwise of any materials or information contained on such sites is disclaimed. Users are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that could be considered a criminal offence or give rise to civil liability, or otherwise violate any law. The copyright holders will fully cooperate with any law enforcement authorities or court order requesting or directing them to disclose the identity of anyone posting such materials. These Terms and Conditions are governed by and construed in accordance with UK law.

Lead Times

Please allow up to 10 working days for your order to be made and dispatched.

These lead times are given as a guide only and 'Made By LGM' is not responsible or liable for delays caused by unforeseen circumstances, service continuity disruptions or high demand.

Payment

Customers may pay by the following methods:

  • PayPal (via PayPal account)
  • Credit Card (via PayPal)
  • Cheque (Made to Mrs L Girone-Maddocks)
  • BACS (BACS details are supplied when you place your order)

Copyright

Material displayed on the Site may be downloaded for non-commercial, personal use only. Permission is granted specific on the maintenance of the copyright and other proprietary notices contained on the materials. The distribution, transmission, modification, re-use or reporting of the contents of the Site, for public or commercial purposes, including the text, images, audio, and video, is not permitted without the written permission of Made By LGM. Materials displayed on the Site are either the property of, or used with permission of the copyright holders. The use of these materials is prohibited unless specifically permitted by these Terms and Conditions or specific permission is provided on the Site. Any unauthorized use of the images may violate copyright laws, the laws of privacy and publicity, and civil and criminal statutes

Trademarks

The Made By LGM trademark is protected under international law.

Additional Costs

Additional costs are as shown with the price of goods or services ordered. There are no additional taxes to pay as I am not VAT registered.

Non-Receipt Of Items

If you have not received your items you must let me know within 7 days from the estimated delivery date. Once I know you have not received your item I will investigate the matter with my carriers. Unfortunately, I cannot investigate non-receipt deliveries after this time has elapsed.

Items Damaged in Transit

If any items were damaged in transit, I ask that you report it to me within 48 hours. If the items are visibly damaged on receipt, it's best to sign the carrier's delivery note accordingly. Items should be returned in their original packaging complete with all accessories and documentation. Once received back I'll issue a replacement or full refund to you via your original payment method and reimburse your reasonable return carriage costs.

Items Faulty on Arrival

If your items are faulty on arrival (due to poor workmanship), you have 14 calendar days in which to inform me of the fault. This excludes items which are an incorrect size due to incorrect measurements being given (See below). Items should be returned in their original packaging complete with all accessories and documentation. Once I have verified the fault, I'll issue a replacement or full refund to you via your original payment method and reimburse your reasonable return carriage costs.

Items that are Incorrectly Sized

It is the customer's responsibility to ensure that they supply the correct measurements for their covers. I cannot accept returns for products that have been made to the specifications and dimensions given, but that do not subsequently fit the couch or chair they were made for due to incorrect measurements.

If you change your mind

If you have simply changed your mind about any item ordered I can only cancel and refund your order if work has not yet started on the order. 

Need to return an item?

If you need to return an item, please copy and paste the following form into a blank e-mail, and complete the details:

Returns / Cancellation Form

Name:

Order Number:

Reason For Return:


On-Line Dispute Resolution

If I am unable to resolve your problem or complaint, and you reside in an EU member state other than the UK, then you may attempt to resolve the issue using the Online Dispute Resolution website.

Service Continuity
'Made By LGM' will not be held liable for any lack of continuity of the services provided, nor for any losses or circumstances arising from lack of service continuity.

Security

All credit card transactions are processed by PayPal. 'Made By LGM' cannot be held responsible for fraudulent or misuse of credit cards or credit card information.

Contact Information

The products and services supplied on this website are from:-

Made By LGM,
South View Cottage,
Runnington,
Wellington,
Somerset,
United Kingdom
TA21 0QW

Tel. 07957 529465

Click here to contact me by e-mail

Privacy Statement
'Made By LGM' respects your privacy. Please see the Privacy Statement for more information.

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